Terms and Conditions

1. WARRANTIES.

We offer extended warranty on all batteries for up to 5 years from date of purchase.. We will, without charge, repair or replace, at its option, defective product or component parts. Extended warranties on all Inverters HESP model is 5 years from the date of purchase.  Returned product must be accompanied by proof of the purchase date in the form of a sales receipt and an authorized RMA number. 

Exclusions: This warranty does not apply in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs. The warranty is void if unit is open or altered in any way or used in a manner contrary to instructions in this user manual or specifications. We shall not be liable for any consequential damages, including without limitation, damages resulting from loss of use.

The parties affirmatively state that the products sold hereunder are not intended for use in or in connection with a nuclear facility. We make no representation whatsoever with regard to whether any goods comply with the Occupational Safety and Health Act (OSHA), the Americans with Disabilities Act (ADA), or any other federal, state, or local statute, law, ordinance, or ruling.

2. LIABILITY. We shall not be liable for special, indirect, incidental or consequential damages of any kind from the use or loss of use of any product or due to, arising out of or connected with these Terms and Conditions of Sale. In addition to the assignment of manufacturer warranty stated above, Buyer’s exclusive remedy for any claim against us, at our option, to repair or replace the goods, or for we to request return of the product and tender to Buyer the purchase price paid upon redelivery. The remedies of Buyer as set forth herein are exclusive, and our liability with respect to any contract of sale or anything done in connection therein, whether in contract, tort, negligence, strict liability, breach of contract, indemnity or under any legal theory, warranty or otherwise, shall not exceed the purchase price of the goods on which such liability is based.

3. DELIVERY. Shipping dates given in advance of actual shipment are estimated. We shall not be liable for failure to perform or delay in performance resulting from fire or other casualty loss, war, riot, act of terrorism or revolutions, labor difficulties, embargo, transportation problems, accidents, breakdown of machinery, interruptions or delays in the usual source of supply, governmental action or regulation, or any other cause, contingency or circumstance, within or without the United States, not subject to our control which shall make the fulfillment of the agreement impracticable; any of which shall, without liability, excuse SRNE from the performance of the agreement. 

4. SINGLE BREACH BY BUYER. Each shipment shall be treated as a separate and independent contract with respect to forwarding and terms of settlement. However, if Buyer defaults in the payment of any purchase price when due, we may, without prejudice to other lawful remedies, immediately place the account on hold and defer further performance until the defaulted payments are made, or on three days’ written notice to Buyer, may either make future deliveries against the contract for cash in advance only, or treat the entire contract as breached by Buyer and pursue its remedies for such breach.

5. ACCEPTANCE OF GOODS. Buyer shall make an examination of any goods delivered hereunder immediately upon its delivery. Buyer’s failure to give written notice of any claim for the goods delivered or the lack of delivery thereof within 3 days after the delivery of such material shall constitute Buyer’s unqualified acceptance of such material and a waiver by Buyer of all claims with respect thereto including any right to revoke acceptance. Upon acceptance, Buyer assumes all risks and liabilities by the use of any materials delivered or by the use of such materials in combination with other goods or materials. In no event may customer set-off payment for any rejected or revoked acceptance goods against payment due on goods delivered.

6. LIMITATION OF ACTIONS. No action for breach of any term of sale or any other duty of ours with respect to goods or services may be commenced more than three months after the cause of action accrues.

7. PAYMENT. Unless there is an express written agreement between us and Buyer specifying different payment terms, our invoices will be due prior to shipment of products. There is no grace period, and Buyer’s account may be automatically placed on hold if payment is not received within the period provided by these terms and conditions. Buyer must ensure that payments are processed.

8. TAXES. The prices for goods do not include any sales, use or other taxes or charges payable to state or local authorities. Buyer shall be responsible for and shall pay all federal, state and local sales, use, property, excise, freight or other taxes imposed on or with respect to the goods, except taxes levied on Seller’s net income with respect to such goods. To the extent that such taxes do not appear as an itemized charge, Buyer certifies that the sale of the goods is exempt from such taxes and Buyer assumes the liability for any such tax which may be found to be due, and agrees to indemnify and hold Felicity.Solar harmless with respect thereto.

9. RETURNS. In no case are goods to be returned without first obtaining our permission. Buyers shall pay the costs of return of any goods and shall use its best efforts to insure that all packaging materials that we supply are maintained in suitable storage areas to protect them from damage, including, without limitation, from forklifts and weather. Goods must be securely packed to reach us without damage. Material accepted for credit may be subject to a service charge plus all transportation charges. Credit for returned goods will be allowed only to the extent agreed to in writing by a duly authorized representative and no application for credit will be processed unless Buyer provides the original invoice number and date.

10. EXTRA EXPENSE. No labor expense or other charges will be accepted by us as a result of the use or modification of any of the goods sold hereunder, unless approved in writing by an Officer of ours prior to the incurring of such expense.

11. APPLICABLE LAW. The validity, construction and performance of any agreement will be governed by the laws of the State of Georgia without regard to conflicts of laws principles thereof. In the event of litigation in court, each Party agrees and hereby submits to the exclusive personal jurisdiction and venue of the District Court of Fulton County and the United States District Court for the State of Georgia with respect to such matters. 

12. ARBITRATION. Upon the written application by either we or Buyer for the hearing and adjudication of a dispute or claim, the recipient of the application will proceed with arbitration hearings and any controversy or claim arising out of or relating to this order or the performance or breach thereof shall then be settled by arbitration in the City and County of Fulton, Georgia in accordance with the rules and procedures of the American Arbitration Association. The parties agree to abide by and be bound by the decision and award of the arbitrators, and that a judgment may be entered in a court upon the award made in pursuance of this submission.

13. NON-WAIVER . Waiver of a breach of any of these terms and condition shall not be construed as a waiver of any other breach. Our acceptance of less than full payment shall not be a waiver of any of its rights.

14. WAIVERS BY BUYER. Buyer waives demand, notice, protest, notice of acceptance of this agreement, notice of credit extended, notice of collateral delivered or received, and all other notices.

15. CANCELLATION.  When an order has been placed, it cannot be cancelled, or any changes made afterwards.  Once your order is shipped, you can return it to us within 30 days of delivery for a refund less the 30% restocking fee. Please be aware, we don’t cover the cost of returns.  Return shipping is the responsibility of the customer and all returns are to be shipped to our factory. 

16. CHANGE OF TERMS AND CONDITIONS: Buyer acknowledges and agrees that we may change any term or part of these terms and conditions as to open accounts by sending Buyer a written notice at least 10 days before the change is to become effective. If Buyer does not agree to this change, Buyer must notify Felicity.Solar within 10 days after the effective date of the change, in which case Buyer’s accounts will be closed and must pay us any outstanding invoices under the existing terms of the unchanged terms and conditions for such business accounts. Placement of a new order after the effective date of any change shall be deemed acceptance of the new terms and conditions, even if the aforementioned 20 days have not yet expired.

17. OTHER TERMS AND CONDITIONS. No terms and conditions other than those herein stated, and no agreement or understanding, including but not limited to any provisions, terms and conditions contained in any confirmation order or other writing by Buyer, in any way purporting to modify these terms or conditions shall be binding upon us unless consented to in writing by an Officer of ours. The invalidity in whole or in part of any of these terms and conditions shall not affect the validity or enforceability of any other term or condition. OUR ACCEPTANCE OF YOUR PURCHASE ORDER IS EXPRESSLY MADE CONDITIONAL ON YOUR ASSENT TO THESE TERMS AND CONDITIONS AND ON YOUR AGREEMENT THAT SUCH TERMS AND CONDITIONS SHALL CONSTITUTE THE SOLE TERMS AND CONDITIONS OF THE ORDER. THE CONDITIONS STATED HEREIN SHALL TAKE PRECEDENCE OVER ANY OTHER CONDITIONS, AND NO CONTRARY, ADDITIONAL OR DIFFERENT PROVISIONS OR CONDITIONS SHALL BE BINDING ON THE SELLER, INCLUDING BUT NOT LIMITED TO PROVISIONS OR CONDITIONS WHICH DEEM PARTIAL PERFORMANCE OR FAILURE TO OBJECT AS ACCEPTANCE BY US OF BUYERS TERMS AND CONDITIONS, UNLESS ACCEPTED BY THE SELLER IN WRITING.

18. TERMS AND CONDITIONS RECEIPT. BUYER AGREES TO AND ACKNOWLEDGES RECEIPT OF THESE TERMS AND CONDITIONS WHETER IN HAND DELIVERED OR THROUGH VIEWING ONLINE AT www.srnestore.com, where copies of the Terms and Conditions of Quotation, Terms and Conditions of Sale are available.